Renovations made to City Hall that aim to streamline services for residents have been completed.
The renovations include new service windows for the Housing and Water Departments.
The new Public Works & Utilities window allows residents to update water account information such as spouse, phone number and mailing address, get answers to account questions, start, stop, transfer or reconnect water services and establish payment arrangements. It also provides printed account forms for those that do not have access to the internet.
Housing and Community Services gives residents the opportunity to apply for housing, submit documents, check the status of an application and get answers to general questions about housing services. Also offered is a kiosk allowing residents to apply for unemployment benefits, child support, social security, Kansas legal aid services, United Way and the IRS.
Also new is an information desk after visitors pass though security as well as a meeting space on the first floor, which allows staff to meet with visitors so they don’t have to talk in public.
When City Hall reopened after the COVID-19 shutdown, services were temporary located on the first floor to minimize the spread of the virus. Staff decided to make the changes permanent and begin the remodeling process.
A video of the renovations may be found below:
